Tag: ConsumerAwareness

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Consumer Rights Under the Consumer Protection Act, 2019: Empowering Consumers for a Fair Marketplace

Tuesday January 7, 2025. BY Rahul Sundaram | Civil

The Consumer Protection Act, 2019 serves as a robust framework to safeguard consumer interests and uphold fairness in trade and commerce. The Act explicitly outlines the rights of consumers under Section 2(9), ensuring protection against

Consumer-Focused Companies: The Need for Convergence with the National Consumer Helpline (NCH)

Consumer-Focused Companies: The Need for Convergence with the National Consumer Helpline (NCH)

Monday January 6, 2025. BY Rahul Sundaram | Civil

In an era where consumer satisfaction drives business growth, ensuring swift and effective grievance resolution is paramount. Companies catering directly to consumers must consider collaborating with the National Consumer Helpline (NCH), an initiative by the