Tag: consumerprotection
The Importance of Weighing Scales in Retail Outlets Selling Packaged Commodities
The Legal Metrology (Packaged Commodities) Rules, 2011, are designed to ensure transparency, fairness, and accuracy in the sale of packaged commodities in India. One of the key provisions of these rules is Rule 18(7), which
Draft Guidelines by the Bureau of Indian Standards: E-Commerce Principles for Self-Governance
The Bureau of Indian Standards (BIS) has issued a draft document titled “Draft Guidelines by the Bureau of Indian Standards: E-Commerce Principles for Self-Governance,” inviting public comments. This document aims to establish a robust framework
Preventing Financial Frauds Perpetrated Using Voice Calls and SMS: Key Highlights from the RBI Circular
The Reserve Bank of India (RBI) has issued a critical circular (Circular No. RBI/2024-25/105, dated January 17, 2025, titled “Prevention of Financial Frauds Perpetrated Using Voice Calls and SMS – Regulatory Prescriptions and Institutional Safeguards”)
Consumer-Focused Companies: The Need for Convergence with the National Consumer Helpline (NCH)
In an era where consumer satisfaction drives business growth, ensuring swift and effective grievance resolution is paramount. Companies catering directly to consumers must consider collaborating with the National Consumer Helpline (NCH), an initiative by the
Fair Trade Made Easy: “eMaap” The National Legal Metrology Portal is Here
The Department of Consumer Affairs, Government of India, has launched the National Legal Metrology Portal (eMaap) on December 4, 2024. This initiative marks a significant step towards streamlining legal metrology processes, ensuring fair trade practices,
Guidelines for Prevention and Regulation of Greenwashing or Misleading Environmental Claims, 2024
The Guidelines for Prevention and Regulation of Greenwashing or Misleading Environmental Claims, 2024 issued by the Central Consumer Protection Authority (CCPA) in furtherance to the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading
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