Tag: consumerrights

Central Consumer Protection Authority (CCPA) Acts on Consumer Complaints Against Ola Electric: An Insight into Its Powers and Role in Consumer Rights Protection

Central Consumer Protection Authority (CCPA) Acts on Consumer Complaints Against Ola Electric: An Insight into Its Powers and Role in Consumer Rights Protection

Recently, the Central Consumer Protection Authority (CCPA) issued a notice to Ola Electric following a surge in consumer complaints filed through the National Consumer Helpline. These complaints related to after-sales service delays, lack of transparency

A summary of the Consumer Protection (E-Commerce) Rules, 2020

A summary of the Consumer Protection (E-Commerce) Rules, 2020

The Consumer Protection (E-Commerce) Rules, 2020 were framed under the Consumer Protection Act, 2019, to regulate the operations of e-commerce entities and protect the interests of consumers transacting online. These rules establish a framework that