Tag: Nationalconsumerhelpline
Consumer-Focused Companies: The Need for Convergence with the National Consumer Helpline (NCH)
In an era where consumer satisfaction drives business growth, ensuring swift and effective grievance resolution is paramount. Companies catering directly to consumers must consider collaborating with the National Consumer Helpline (NCH), an initiative by the
Central Consumer Protection Authority (CCPA) Acts on Consumer Complaints Against Ola Electric: An Insight into Its Powers and Role in Consumer Rights Protection
Recently, the Central Consumer Protection Authority (CCPA) issued a notice to Ola Electric following a surge in consumer complaints filed through the National Consumer Helpline. These complaints related to after-sales service delays, lack of transparency
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